
Thursday, July 24
11:00 am ET
As enterprises advance in their AI maturity, the next frontier lies in adopting agentic AI systems that act autonomously with contextual awareness and goal-driven behavior. This session explores how Lenovo’s Hybrid AI approach enables scalable deployment of agentic AI use cases across content generation, digital human customer service, and enterprise knowledge assistance. Attendees will learn how these intelligent agents can boost productivity, enhance customer experience, and streamline information access while leveraging the full flexibility of edge-to-cloud AI infrastructure. Discover how Lenovo’s AI platforms empower organizations to operationalize next-gen AI with trust, efficiency, and scale.
Key Takeaways:
- Agentic AI in Action
- Learn how autonomous AI agents are transforming enterprise workflows, from generating high-quality content to powering digital humans in customer service and acting as knowledge assistants across departments.
- Scalable, Secure Deployment
- Understand how Lenovo’s Hybrid AI infrastructure enables secure, flexible deployment of agentic AI at scale and across edge, data center, and cloud environments.
- Driving Real-World Value
- Explore practical examples of agentic AI improving customer engagement, accelerating decision-making, and reducing operational overhead, while staying aligned with enterprise IT and governance frameworks.
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Robert Daigle
Director, AI Solutions - Lenovo

Jim Colemen
Director, SSG AI Offerings - Lenovo
With over 30 years of experience in the data and AI landscape, Jim Coleman is a seasoned solution architect renowned for leading technical teams to deliver cutting-edge software solutions. His expertise spans data warehousing, business intelligence, Industry 4.0, and AI technologies, enabling organizations to transform raw data into actionable insights and competitive advantages.
Throughout his career, Jim has excelled in designing and implementing complex architectures that bridge business needs with scalable, innovative technology solutions. He has a proven track record of guiding technical teams through challenging projects, ensuring on-time delivery while exceeding quality expectations.
A thought leader in AI-driven transformation, Jim combines technical depth with strategic vision, empowering clients to harness the full potential of predictive and generative AI in solving real-world challenges. His passion for innovation and commitment to excellence make them a trusted advisor in the rapidly evolving landscape of data and artificial intelligence. Today Jim leads the SSG AI Offerings organization at Lenovo, focusing on the full suite of hardware and software services required to deliver Agentic AI Solutions to his clients and provide them a competitive advantage.
