From Firefighting to Foresight: How AI Is Redefining SRE & DevOps

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Wednesday, January 21
1 pm ET
SRE and DevOps teams are drowning in alerts, dashboards, and war rooms—while incidents keep getting more complex. Traditional monitoring and runbooks can’t keep up with the scale of modern cloud, multi-cloud and even hybrid-cloud environments. That’s where the new wave of AI for SRE comes in—not as another dashboard, but as an always-on investigation partner.
In this session, we’ll explore how AI-driven incident response and “agentic” automation are changing the way teams detect, diagnose, and resolve issues across AWS and multi-cloud stacks. We’ll walk through real-world patterns for using AI to correlate signals across observability, change, and topology data, reduce alert noise, surface likely root cause, and even safely automate fixes—without handing over the keys to a black box.
Key Takeaways:
In this session, we’ll explore how AI-driven incident response and “agentic” automation are changing the way teams detect, diagnose, and resolve issues across AWS and multi-cloud stacks. We’ll walk through real-world patterns for using AI to correlate signals across observability, change, and topology data, reduce alert noise, surface likely root cause, and even safely automate fixes—without handing over the keys to a black box.
Key Takeaways:
- How AI for SRE has evolved beyond chatbots and generic copilots
- Practical use cases where AI dramatically cuts MTTR and 3 AM bridge calls
- Patterns for keeping humans-in-the-loop while automating repetitive tasks
- Live demo of what a modern AI-assisted incident lifecycle looks like in practice
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Francois Martel
Field CTO - NeuBird.ai
François Martel is a Field CTO at Neubird.ai, where he partners with enterprise SRE teams to revolutionize IT operations through Generative AI. With over two decades of experience in cloud architecture and AI/ML, François tackles the persistent challenges plaguing modern IT teams—alert fatigue, complex investigations, and the pressure to deliver more with limited resources.

Andrew Lee
Technical Product Engineer - NeuBird.ai
Andrew is a Technical Marketing Engineer at NeuBird.ai, where he specializes in translating complex AI-driven software concepts into compelling technical content, demos, and go-to-market strategies for engineering audiences. He is passionate about demonstrating how Hawkeye, NeuBird's AI SRE agent, revolutionizes IT operations by reducing incident response times and empowering SRE teams to focus on innovation rather than firefighting.